At Suncoast Schools Federal Credit Union and all our subsidiaries, trust has always been the foundation
of our relationship with our members. Because you trust us with your financial
and other personal information, and we believe that all personal and financial
information specific to you that you provide through any channel constitutes
personal information, we are committed to respect your privacy and safeguard
that information. In order to preserve that trust, Suncoast Schools Federal
Credit Union and its affiliates pledge to protect your privacy by following the
practices outlined below. It is important for you to know that Members Insurance Center, LLC
does not sell member information.
This policy covers member information, which means personally identifiable
information about a member or a member's current or former relationship with
Members Insurance Center, LLC. This policy is provided to you as
required by the Federal Financial Privacy Law (Gramm-Leach-Bliley Act).*
*NCUA Rules and Regulations, 12 CFR Parts 716 and 741.
SECURITY OF INFORMATION IS A PRIORITY
Keeping financial information secure is one of our most important
responsibilities. We value your trust and handle information about you with
care. We limit access to member information to those employees who need to know
that information in order to provide products and services to you or to
maintain your account. Article XVI, Section 2 of the Suncoast Schools Federal
Credit Union by-laws requires its officers, directors, members of committees
and employees to "hold in confidence all transactions of this credit union with
its members and all information respecting their personal affairs."
In addition, we maintain physical, electronic and procedural safeguards to
protect member information. We also continually assess new technology for
protecting information and upgrade our systems when appropriate.
ACCURACY OF INFORMATION
We strive to keep your account records and personal information accurate, and
will respond promptly when we are notified of the need for corrections. If you
see any inaccuracy in your statements or in any other communications from us,
please call us at 1-800-999-5887 or contact
www.suncoastfcu.org, and we will promptly update or correct any
erroneous information.
COLLECTING INFORMATION
Members Insurance Center, LLC and it's affiliates collect only relevant
information about our members as allowed or required by law in order for us to
conduct the Credit Union's business and service your accounts. We maintain
strict security procedures to protect your information. Member information that
we collect is categorized into the following types:
1. Information about your identity that we receive from you on your account
applications and other forms. We may keep this information so that we can
provide the products and services you request.
2. Information about your transactions and account experience with us and our
affiliates
3. Information from a consumer credit report
4. Information from other outside sources regarding employment, credit or other
relationships with you or verifying representations made by you such as
employment history, etc.
SHARING OF INFORMATION WITH COMPANIES THAT WORK WITH US
In order to conduct the business of the Credit Union, we may share your member
information with companies that work with us to provide you products and
services that you've requested or already have with us. We share the
information needed to provide those products and services and to provide
quality member service. Some of these companies may include financial service
providers such as insurance companies and payment processing companies and
nonfinancial companies such as check printing, statement processing and data
processing companies.
Members Insurance Center, LLC and its affiliates may also work closely
to offer products and services to meet member needs. As a result, we may also
share your nonpublic personal information with each other as permitted by law.
To protect our members' privacy, we only work with companies that agree to
maintain strong confidentiality protections and abide by the Credit Union's
Privacy Policy and use the information only to provide those services
prescribed by Members Insurance Center, LLC.
DISCLOSING INFORMATION IN OTHER SITUATIONS
We may also disclose your personal financial information to credit bureaus and
similar organizations as permitted by law and to comply with any court order or
applicable laws or regulations and when you give us your written permission.
This may include a disclosure in connection with a subpoena or similar legal
process, a fraud investigation, recording of deeds and mortgages in public
records or an audit or examination.
INFORMATION SHARING RESTRICTIONS
Other than the disclosures referenced above, Suncoast Schools Federal Credit
Union will not release, share or sell your nonpublic personal information to
any unaffiliated third parties.
HOW YOU CAN HELP PROTECT YOUR PRIVACY
Your Credit Union is committed to protecting the privacy of its members. Members
can help by following these simple guidelines:
· Protect your account numbers, plastic card numbers, PINs or passwords. Never
keep your PIN with your card which can provide free access to your accounts if
your card is lost or stolen.
· Use caution when disclosing your account numbers, social security numbers or
other personal information to other persons. If someone calls you explaining
the call is on behalf of the Credit Union and asks for your account number, you
should beware. Official Credit Union staff will have access to your information
and will not need to ask for it.
· Keep your information with us current. If your address or phone number
changes, please let us know. It is important that we have current information
on how to reach you. If we detect potentially fraudulent or unauthorized
activity or use of an account, we will attempt to contact you immediately.
KEEPING UP-TO-DATE WITH OUR PRIVACY POLICY
Members Insurance Center, LLC will provide notice of our privacy policy
to all members annually. This policy may change from time to time, but you will
always be able to view our current policy at our web site at
www.MembersInsuranceCenter.org or contact us for a copy at 1-800-999-5887.
REDUCING DIRECT MARKETING FROM OTHER COMPANIES
If you would like to reduce the amount of advertising you receive from companies
other than Members Insurance Center, LLC, you can write to the
following agencies:
For advertising received by mail:
Mail Preference Service
c/o Direct Marketing Association
P.O. Box 9008
Farmingdale, NY 11735-9008
For advertising received via telephone:
Telephone Preference Service
c/o Direct Marketing Association
P.O. Box 9014
Farmingdale, NY 11735-9014
Be sure to include complete information about each name, address and telephone
number you would like excluded from these lists. If you have moved within the
past year, remember to include your old address and phone number. The same is
true for name changes and the addresses and phone numbers associated with each
name.
If you would like to have your name taken off all pre-approved credit
solicitations, you can write to the following credit reporting bureaus or call
1-888-5OPTOUT (888-567-8688). Be sure to include your full name, current
address, social security number and telephone number.
· Experian
Consumer Opt-Out
901 West Bond
Lincoln, NE 68521
· Equifax, Inc.
Options
P.O. Box 740123
Atlanta, GA 30374-0123
· Trans Union Corporation
Name Removal Option
P.O. Box 97328
Jackson, MS 39288-7328
INTERNET SECURITY
Encryption - When you apply online for
accounts or services, personal information obtained via applications is
protected through a "secure session" established with industry standard
technology - Secure Socket Layer (SSL) encryption. To find out more about SSL,
click here.
All inquiries and transactions done via our Internet home banking site,
Sunnet, are secured through SSL.
Email - Regular non-encrypted Internet email is not secure. Messages sent
via the contact us link from our website are not secure and should never
contain any personal or sensitive information such as account numbers,
passwords or balance information. Our staff will never reply back to these
email messages with confidential member information.
Email messages initiated through our Internet home banking product - SunNet - are
secured through SSL.
Cookies - In order to make your use of our website more efficient and
user friendly, "cookies" are used as a part of our interaction with your
browser. A "cookie" is a small test file placed on your hard drive by our web
server that helps our site to be much more intuitive when you request
information. We do not use the information collected by these "cookies" for any
other purposes.
Members Insurance Center, LLC cooperates with some third parties to offer a greater array of products
and services to our members. These partnerships are often links out to their
website and may require a "cookie" for their site to perform properly. You can
configure your preferences or options in your browser to warn you when
"cookies" are required to fulfill your request. You will have the option not to
accept the use of the "cookie"; however, that portion of the site may not
function properly.
Children - We do not knowingly market or solicit information from minors.
Our site has an educational section for children, but we rely on the parent's
involvement to assist children in using this portion of the site.